Tui has apologized after canceling several flights, blaming “operational and supply chain problems”, adding more disruptions to medium-term travel plans.
The travel company announced on Saturday a “small number” of flight cancellations, six in total, and delays at Birmingham, Gatwick and Manchester airports.
It comes after easyJet airline canceled more than 200 flights over the next 10 days, as many schools were separated on Friday for half a quarter. He said the cancellations would affect about 24 flights a day from Gatwick Airport between Saturday and June 6.
Tui said he will provide snacks for late guests and hotel accommodation “if necessary”. They promised to reimburse the canceled flights within two weeks.
A spokesman for the travel company said: “We would like to apologize for the inconvenience to customers who have suffered flight delays or flight cancellations. The delays have been due to a combination of factors and we are We will do our best to keep guests up to date, we will offer a snack and, if necessary, we will offer hotel accommodation.
“Once we have made the difficult decision to cancel a reduced number of flights, customers will receive a full refund within 14 days and we will contact them directly to help them try to find another holiday. We would like to thank you. to our customers for their understanding and apologize for the inconvenience. ”
EasyJet apologized for its 200 cancellations, but said they were “necessary to provide reliable services during this busy period.”
“We have made the decision to make early cancellations of about 24 flights from Gatwick a day from May 28 to June 6,” a spokesman said. “We are very sorry for the late notice of some of these cancellations and the inconvenience caused to customers booked on these flights.”
They added: “Customers are being informed today [Friday] and have the option to re-book their flight or receive a refund and may request compensation in accordance with regulations. “
There were also long queues at airports such as Gatwick, Manchester, Stansted and Bristol.
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Meanwhile, Liverpool fans heading to Paris for the Champions League final on Saturday and families with mid-term breaks have faced significant waits at Dover Harbor and airports.
Thousands of football fans came down to the port on Friday and there is a huge demand from holidaymakers.
In the mid-term travel information, the port advised passengers to “pack the right supplies, including food and water” in case of delays and warned that “I was expecting a very busy week”.
They said: “We ask everyone to give a lot of time for their journey and we advise ferry passengers to check with the chosen operator for updates.”