Thousands of customers received “unacceptable service” after the Arwen storm, according to Ofgem
Thousands of customers received “unacceptable service” after Hurricane Arwen, the UK’s energy watchdog found. The storm hit the country in November, leaving nearly a million homes without electricity and some 4,000 having to face “appalling conditions” for more than a week. Ofgem launched a six-month review of how the industry handled the situation and has …