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The owner of the Equinisity withdrawals considers COVID-19 vaccines to be “biological weapons” and told his client that he should sell his reserve to someone who is not vaccinated.
Date Posted:
May 27, 2022 • 17 hours ago • 3 minutes reading Equinisity Retreats outside Kamloops offers guests “a spiritual adventure with horses and nature”. Photo of Handout / Vancouver Sun.
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Equinisity Retreats offers eight-day stays on an idyllic ranch outside Kamloops for guests to have “a spiritual adventure with horses and nature”, but not if they have been vaccinated against COVID-19, a potential UK visitor discovered.
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The woman detailed her situation to Guardian newspaper columnist Anna Tims, explaining that before the pandemic confinements disrupted global tourism, she had booked a retreat for May 2020. After accepting a postponement of the trip, she discover this year that the The owner would not allow him to visit her because she has been vaccinated against the COVID virus.
However, instead of repaying the $ 2,800 she had paid in full in advance, homeowner Liz Mitten Ryan said the woman’s recourse would be to sell her reservation to someone who is not vaccinated, according to Tims’s column posted on 26 May on the Guardian website. .
In an email, Tims said he has heard many complaints about holiday companies refusing to reimburse customers during confinements, but this was the first time a company “has proactively banned customers and then he sat on his money. “
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And in the case of this client, the woman would be subject to Canada’s vaccination requirements in order to enter the country.
When contacted by telephone on Friday, Mitten Ryan said he believes COVID vaccines are “biological weapons” and will not allow vaccinated people to enter the property.
“Two and a half years ago, before COVID passed, I booked a woman from the UK,” Mitten Ryan said. “He was vaccinated three times and this year I told him,‘ I don’t do vaccinated people. You must sell (the reservation) to someone else who is (not vaccinated). ‘”
Mitten Ryan did not answer any questions before uploading, but the Equinisity website does not mention anything about its vaccination rules on its booking page, although it states that withdrawals must be paid in full in advance and cancellations will only be credited in the future. withdrawal.
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Equinisity’s vaccination rules are also not listed on Destination BC’s Super Natural British Columbia website, and the organization is now reviewing its terms and conditions to determine if Equinisity has violated any of its requirements.
“If a company does not comply with the terms and conditions, its list of companies could be removed,” Kristen Learned of Destination BC said in an emailed statement. Guests may need to file a complaint with Consumer Protection BC to resolve the refund issue.
As a Crown corporation, Destination BC has a mandate to support tourism through marketing and visitor care, “but has no jurisdiction over a company’s reimbursement policies or provincial regulations,” he wrote. Learned.
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However, as the industry opens up more visitors, Destination BC encourages tour operators to “implement all health orders and recommendations to maintain our reputation as a safe and responsible destination of choice.”
Amanda Parry of Consumer Protection BC said the organization had not received any complaints related to Equinisity, but a formal complaint could be the best way to assess the “nuanced situation” of the customer.
The agency will consider the time period from which the service was delivered or not, when the consumer began to request a refund, and whether he consented to the acceptance of a credit for the future service.
“In these cases, we may not be able to file a complaint,” Parry said.
dependner@postmedia.com
twitter.com/derrickpenner
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