Robert Triggs / Android Authority
TL; DR
- Samsung Exynos technology phones cannot run Diablo Immortal.
- Blizzard is working on a solution “as soon as possible” and can disable downloads from affected devices.
- The problem is the latest proof of the inferiority of Exynos compared to other SoCs.
Samsung users eager to play Diablo Immortal will be disappointed … at least those whose devices work with the Exynos chip.
Diablo Immortal is the mobile version of the popular Blizzard gaming franchise. Unfortunately for users, it seems that many Exynos-powered devices can’t play the game, while even newer devices with the chipset show so many graphics errors that the game is virtually impossible to play.
Read more: Why Exynos versus Snapdragon is so important
Exynos is Samsung’s on-chip (SoC) system used to power your phones in some markets. The Exynos is based on Arm designs, like most other mobile chips, but Samsung has full control over its design and manufacture. This is an attractive option, unlike the Qualcomm or Mediatek chip license. Samsung even powered some of its flagship S22 phones with Exynos, much to the chagrin of Diablo fans.
Here is a list of Exynos powered devices that are known to be incompatible with Diablo Immortal. The list was provided in a Reddit thread by Blizzard community leader PezRadar:
- Galaxy A12, A13, A21s, A51 5G and Galaxy A Quantum
- Galaxy S10 series
- Galaxy Note 10
- Galaxy F12 and F62
- Galaxy M12, M13 and M62
- Galaxy XCover 5
In addition, SamMobile reports that even the new S22 Plus with Exynos has trouble playing Diablo Immortal, with graphics issues and bugs that make the game unplayable.
See also: Snapdragon 8 Jan 1 vs Exynos 2200
According to PezRadar, the company may suspend downloads of the affected devices until a solution can be issued. The company is likely to be concerned about the impact of negative reviews from countless users using affected devices. PezRadar says Blizzard is working on a solution “as soon as possible,” but in the meantime there are few resources for users.
There are already rumors that Samsung could be working on a major overhaul of its SoC strategy, with a new processor destined to take over Apple’s M1 in 2025. Given the problems the company has had with the Exynos, this last issue could be just the key to the coffin for Samsung’s SoC.
In the meantime, users looking for one of the company’s latest devices would do well to get their hands on one that works with the Qualcomm chipset.
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