For Scott Aalgaard, it doesn’t add up.
On the morning of July 5, Air Canada informed Aalgaard by email that its flight that day from Toronto to Hartford, Connecticut, had been delayed due to “an unforeseen maintenance problem.”
That afternoon, the reason had changed to “staff restrictions” or “health and safety initiatives.”
Three days later, Air Canada informed Aalgaard that it did not qualify for compensation because its flight was canceled (rather than delayed) due to a “labor dispute” that was beyond the control of the company. airline.
Aalgaard, a BC Canadian currently living in Middletown, Connecticut, says the new explanation makes no sense.
“There was no indication that there was any kind of labor dispute,” he said. “It seems to me that the company is throwing darts at a big sign on the wall, trying to pick reasons and see what will stick.”
The recent chaos of travel to some Canadian airports has caused a wave of flight delays and cancellations. And this has sparked a series of passenger complaints that some airlines are giving suspicious reasons why they were denied compensation for flight interruptions.
Hello,
– @ yahkboy